Frequently Asked Questions
I would like my dog to come to daycare. Do I get to meet you first?
Absolutely. There is always a no-obligation meet and greet, which lasts around one hour. It's a chance for me to start getting to know your dog, and for you to see where we walk, and where your dog would be spending his day. If we're all happy, you are then welcome to book your dog in for the day. They will enjoy a lovely long walk - or two! - and meet some of our regular daycare dogs. Assuming your dog is happy and relaxed, you are then welcome to reserve or book any other dates that you may need and for which we have availability.
My puppy is three months and I would like her to mix with other dogs - can she come to you?
For daycare the minimum age we allow is four and a half months.
For overnights, we only accept puppies over six months.
Will I hear from you while my dog is with you?
Definitely. We will send you regular photos and updates via Whatsapp - in fact, we take so many photos the chances are, you'll probably ask us to stop sending so many! We love taking pics of our guests and we want you to see them having fun, making friends, and having a fabulous day!
We also have a private group on Facebook, which is only for owners of our daycare and walking dogs. Every day, we post photos there from our walks etc.
What happens if my dog doesn't settle?
Some dogs settle immediately. Others take a bit longer. John and I are with our guest dogs the entire time, and we monitor them closely. If we feel that your dog is not settling, we will phone you. Usually by the time a new guest has enjoyed a morning walk, they are nice and relaxed. However, if this is not the case, we will always speak with you and together, we will discuss the best way forward.
Are all dogs accepted for daycare?
We are an open-plan, crate-free environment. This means that our guests are together for the day and so must be happy and relaxed being in close proximity to other dogs.
Many have made wonderful friends that they look forward to seeing every week. As our photos show, guest dogs often curl up with each other on sofas and beds.
Of course, each dog can choose to have 'space' and this is always respected. However, we are not able to accept dogs who are reactive to other dogs; who guard objects, areas or people; or who have a history of aggression either towards other dogs or people.
Where do dogs sleep when they stay with you?
Young and/or lively dogs sleep upstairs so that I can keep an eye on them :)
Older and/or calm dogs are welcome to sleep downstairs if they prefer - but only if they are regular daycare or walking dogs and I know them extremely well.
My dog sleeps on my bed at home. Can he do that when he stays with you?
He certainly can :) One of the large bedrooms is our Guest Room and when we have dogs staying, John sleeps in this room with them. There is a huge king sized bed as well as several doggie beds, and John is never happier than when he has pups on the bed with him!
Each room has a large tower fan or air con, so even in the warmest weather, our guests are cool, comfortable and contented.